Contact Us

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Location

Level 3, 162 Collins Street Victoria VIC

Open Hours

Mon :  8:30am – 5pm
Tue :    8:30am – 5pm
Wed :  8:30am – 3pm
Thu :   8:30am – 5pm
Fri :      8:30am – 5pm

Send A Message

FAQs

Have a question that hasn’t been answered? Call Us on 1300 682 200 Now!

Does MVAA directly deal with my insurance company?

Yes, we deal with your insurance company on your behalf. After a detailed call with you, we will speak with your insurer. We have years of experience in doing so. Let us do the talking. MVAA talks to the AT FAULT parties insurance company.

Do I get a replacement car?

Yes, it’s imperative that all of our customers who have been in a car accident that require repairs are not disadvantaged and are entitled to a replacement loan car.

Does MVAA does charge fees for claims?

No, MVAA doesn’t charge you anything. We recoup our fees from the party at fault.